Building a team: improving acute elderly care services at Mid Yorkshire NHS Trust by supporting staff engagement

Through staff engagement we have also developed greater resilience within the team. The team openly discusses issues and shares ideas, and as a consequence, this fosters a quality improvement culture. The project team initially met weekly but now meet monthly. Breakout sessions for all staff are also planned to ensure ongoing engagement. Our partner agencies, Wakefield Council and Age UK Wakefield work closely with us, thus ensuring ongoing integration across the primary, secondary and third sector and team members are actively encouraged to be proud of the team, thus help sharing our vision.

The team is not complete however without the involvement of both a local and a RCP Patient Carer Network (PCN) representative, who critically appraise data and plans. They have been instrumental in helping create resources for the team to benefit patients and carers and in guiding patient feedback mechanisms. Crucially, they act as critical friends as part of the process of ongoing innovation.

Legal Disclaimer:

EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.