Proliance Surgeons notifies patients, employees and contractors of data security incident

Proliance Surgeons said it is notifying potentially affected people after discovering unauthorized activity on its computer network on Sept. 2, 2026. The incident may have exposed personal information for patients, employees and contractors, and the company is offering free cyber monitoring to some affected individuals.

Why it matters: - The incident may have exposed sensitive personal data, including Social Security numbers, medical information and insurance details. - Patients, employees and contractors could face a higher risk of identity theft or fraud. - Proliance is offering complimentary Cyber Monitoring to individuals whose Social Security numbers were impacted.

What happened: - Proliance Surgeons, Inc., P.S. said it discovered unauthorized activity on its computer network on Sept. 2, 2026. - An internal investigation and a third-party cybersecurity vendor found that certain systems and files were accessed and acquired by an unauthorized actor. - Proliance completed its review of affected systems and files on Nov. 2, 2026 and finalized the list of people to notify. - Proliance said it is currently unaware of any fraudulent misuse of the personal information involved.

The details: - Impacted data may have included name, date of birth, demographic information, patient account or medical record numbers, provider information, diagnostic and clinical information related to services received, insurance information and, for some people, Social Security number. - For employees and contractors, the impacted information may have included name and Social Security number. - Proliance said each person with sufficient contact information received a written notice listing the categories and specific types of affected personal data. - Beginning the week of Nov. 9, 2026, Proliance is sending written notice by U.S. mail or email to potentially impacted individuals with sufficient contact information. - Eligible individuals can enroll in Cyber Monitoring through MyTrueIdentity using the instructions in their notice and by the stated enrollment deadline. - The monitoring service will look for personal data on the dark web and alert an individual if personally identifiable information is found online.

Between the lines: - The incident underscores how healthcare organizations can hold especially broad data sets that combine medical, financial and identity information. - Proliance said it has taken steps to prevent a similar incident from happening in the future and will continue strengthening the security of its environment. - The company also said it moved quickly to investigate, respond and confirm the security of its network after discovering the incident.

What's next: - Affected individuals should review their notice, check account statements and monitor credit reports for suspicious or unauthorized activity. - Proliance is urging people to use the resources provided in their notices and take any protective steps they consider appropriate. - The Federal Trade Commission recommends fraud alerts, security freezes and other identity theft protections at IdentityTheft.gov or by calling 1-877-ID-THEFT (1-877-438-4338). - People with questions can call Proliance's call center at +1 855-711-8476 from 6 AM to 6 PM PST, Monday through Friday, excluding U.S. national holidays.

The bottom line: - Proliance is notifying affected people after a network intrusion that may have exposed personal and medical information, and it is offering extra monitoring to some of those impacted.